Desktop and Laptop Solutions
MacrosSys Technologies helps to manage the complexities and challenges of running the business without downtime. We take care of the routine tasks related with hardware and software infrastructure such as security checks and software updates. All services are provided both remotely from our secure environment and our Engineers visit to client place. Clients enjoy cost savings and peace of mind knowing the business interruptions are now eliminated and systems are working normally during business and off business hours.
Basic Desktop Services:
- OS installation, security & vulnerability patch management
- OS upgrades
- Antivirus installation, patch management
- Security hardening
- Troubleshoot and fix issues reported by end users
Desktop Application Management Services
- MS Office installation and configuration
- Patch management of the software
Desktop Hardware Management Services
- Troubleshoot desktop hardware
- Overall desktop performance
- Hardware upgrades
Server Management
Basic Server Management Services
- OS installation, security & vulnerability patch management
- OS upgrades
- Antivirus installation, patch management
- Security hardening and user management
- Ongoing backups/restore activities
- Troubleshoot a Server Hardware Management Services
- Troubleshoot server hardware
- Overall server performance
- Hardware upgrades
Network Management
With experience in Networking, MacrosSys Technologies provide complete networking solutions customized according to your business needs. We understand the importance of your business and work carefully to ensure that our network support services always stay strongly connected and completely integrated with your business goals. We have a team of well-trained network engineers in following areas:
Basic Services
- Monitoring LAN and WAN uptime
- Handling network performance related issues
Advanced Network Services
- Installation of WAN links and liaising with ISPs
- Firewall and router security policies
- Monitoring the bandwidth utilization in LAN
- Handling latency issues
